Resume.com Review: I Tried it for 14 Days - Here's What I Found [3 Pros, 5 Cons]

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Sarah Thompson
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Read this article if...

you're considering giving Resume.com a try or you're just curious if it's any good? I've spent a ton of time testing Resume.com for this honest review, and there's a lot you should know before making your decision.

I’m spilling all the details on the 3 things Resume.com does well-so you don’t have to waste time figuring it out on your own.

But hey, not everything’s perfect, right? I’ll also walk you through the 5 big mistakes Resume.com makes that most people never mention.

Let’s talk money too. I’ll break down exactly what Resume.com costs and if their paid features are actually worth it.

Maybe you’re thinking about the competition? Don’t worry, I’ve listed all the top Resume.com alternatives worth checking out, so you won't miss out on better options.

Most importantly, I’ll answer the real question: Is Resume.com legit or just overhyped? I did the digging so you don’t have to.

Seriously, skip this Resume.com review and you could miss the honest stuff nobody’s talking about-straight from my hands-on experience!

Oh, and the table of contents is ready for you on the side-jump to any section that grabs your attention.

Jimmy Fallon welcoming everyone

Resume.com Review Summary

If you're in a rush, here's a quick 2-minute summary of this blog:

3 Things Resume.com Does Well

  • Totally Free to Use: You don’t have to pay anything to make or download your resume, and there aren't any surprise fees later on.

  • Simple Design: It's pretty easy to figure out where everything is so you can finish your resume quickly without any confusion. However, if you do need support or run into issues, you might want to check the cons section for more on that experience.

  • Different Download Options: When you’re done, you can save your resume as Word, PDF, RTF, or TXT-so you'll always have the format you need.

  • More on why Resume.com shines here.

5 Big Problems with Resume.com

  • Customer Service is a Mess: If something goes wrong or you need a refund, good luck getting any real help. You’ll probably end up just angry and ignored.

  • Expensive Subscription Trap: Resume.com locks you into pricey monthly plans, and all your unused credits vanish at the end of the month. Basically, you end up overpaying for nothing.

  • Sketchy Unauthorized Charges: Some folks get charged even after canceling, or for stuff they never even bought. That’s just not right and honestly kind of scary.

  • Glitchy Website: The website won’t always work like it should. Sometimes, things just break. Kinda hard to make a resume if the site keeps crashing on you.

  • Useless Resume Tools: The resume builder and “optimization” tools aren’t really helpful. In fact, simple online AI chatbots might do a better job fixing up your resume.

  • See the shady side of Resume.com here.

What Does Resume.com Cost?

  • Free PlanResume.com is totally free, which sounds awesome at first because you don’t have to pay a dime to get started or download your resume.

  • Features – The free plan only gives you basic templates and tools, so you can make a simple resume, but you can't tweak a whole lot or use fancy options like AI or ATS optimization.

  • Support – Since you’re not paying, you mostly get self-help articles. If something’s broken or you get stuck, don’t expect fast support-there’s no live chat or real help team.

  • Data Use – I don’t have to pay, but my info might be used for ads or shared with partners, which feels a little weird and kind of annoying.

  • Quality – You can get a resume, but it probably looks just like everyone else’s and doesn’t have smart keyword tips or feedback. That’s not great if I want to really stand out.

  • No Extra Tools – It’s all resume, all basic-no cover letter builder, LinkedIn stuff, or tools to match jobs. If I want more, I gotta look elsewhere and probably pay up.

  • Reliability – Because everything’s free, I worry it could get shut down or start charging later on. If they don’t make money, it might not stick around forever.

  • So should you use Resume.com? Honestly, it works for quick, simple resumes but there are big trade-offs-you don’t get pro features and your info might be used for marketing. Want all the nitty-gritty? See more about costs below.


Resume.com Review - What Does it Get Right?

Here are 3 things everyone seems to like about Resume.com (honestly, makes things easy):

  1. Totally free to use:

    • You don't pay anything, not even to download your resume at the end.
    • Real users say there are no sneaky fees-what you see is what you get.
    • Some folks mention other sites ask for money later, but this one keeps it free all the way.
    • But, if you're looking for great customer support, you might hit a snag-check out the issues in the cons section.
  2. Simple design:

    • The site looks clean, so you always know where to click next.
    • People say it's really easy to build your resume, so you won't get lost.
    • Even if you're new to making resumes online, you can finish fast without confusion.
  3. Different download options:

    • When you're ready, you can grab your resume in Word, PDF, RTF, or TXT.
    • A bunch of users like that you don't even need to register before downloading.
    • You have plenty of choices, so you can send your resume just the way someone wants it.

Here's a user expressing their gratitude:

"good thank you guys it was very helpful"

― HARI KRISHNA IN


5 Big Problems with Resume.com

Alright, let's dig into the worst 5 things that really tick you off about Resume.com:

  • Customer Service is a Mess

    • When you try to get any help or a refund, you pretty much get ignored-I couldn’t get a reply, even after waiting days.
    • If something goes wrong, there’s basically no way to reach a real person. You’re just left hanging.
    • So many people end up having to cancel their credit cards because it’s the only way to stop the charges.
  • Expensive Subscription Trap

    • Resume.com signs you up under monthly plans, and if you don’t use all your features or credits, they just disappear at month’s end.
    • A lot of folks, including me, thought they were paying for a one-time use, but end up getting hit with surprise bills over and over.
    • It feels sneaky, like you’re paying for stuff you never even wanted, and there’s just no way to get your money back.

Here's a review by Gail Kelley US sharing their experience with resume.com:

"I used resume.com to create a resume and then canceled my resume.com account on the same day. The company has been charging my credit card almost $30 a month for multiple months now. This is totally unauthorized. I cannot reach the company to have it resolved. I had to cancel my credit card. Terrible unethical company. Do not use!"

― Gail Kelley (US)

  • Sketchy Unauthorized Charges

    • Many people get charged even after canceling; sometimes, folks even get billed without ever signing up.
    • It’s honestly scary how they take money out of your account for services you never approved-people even call them scammers.
    • If you want the mess to stop, you usually have to cancel your debit or credit card just to make sure they don’t take more cash.
  • Glitchy Website

    • The site often just breaks-sometimes you can’t use the resume builder at all or it crashes out of nowhere.
    • I saw error messages way too often, and sometimes the site just refuses to work when you need it most.
    • For a resume service, not being able to actually build a resume is a real dealbreaker.
  • Useless Resume Tools

    • The resume optimizer basically does nothing. I actually got better advice using free online AI chatbots.
    • You pay expecting expert help, but all you get is tools that don’t work and bring zero value to your job search.
    • One reviewer said they missed out on a big job opportunity because of these weak tools-I had to fix my resume somewhere else, too.

Here's a review by Nathan from Indiana US talking about their experience with the service:

"Thieves, and scammers. They said they would optimize my resume. They charged me even after I canceled the service. Then prorated my refund. AI chatbots are better at providing an optimized resume. I was passed over for a position that would have increased my income significantly."

― Nathan (Nov 16, 2025)

By the way, if you're seeking a platform with no subscription requirements and permanent credits that never run out, consider checking out ResumeJudge. You can even get started at no cost with up to 10 complimentary scans here.

That concludes this in-depth overview. Interested in exploring more Resume.com alternatives? Before moving on, let's discuss the pricing details!


What Does Resume.com Really Offer?

Comparison of Resume.com pricing plans

Let me walk you through what Resume.com actually gives you for “free”-because trust me, it’s not as sweet a deal as it sounds once you dig into the details:

Free Plan (The Catch-All Basic Offer)

  • Sure, Resume.com blasts the “free” thing everywhere, but what you really get is cookie-cutter templates that barely stand out. If you use the same basic outline as half the job market, do you really think your resume’s gonna catch a recruiter’s eye? From what I’ve seen, it’s all pretty same-y and you can’t really do any cool formatting tricks with fonts, layouts, or custom sections. You basically end up with a resume that looks like everyone else’s, and that’s just not gonna cut it in a tough job market.

  • There’s close to zero actual optimization. No ATS (that’s the robot that reads your resume before a human does) checks, no resume scoring, and no keyword checks based on your dream job description. So basically, you’re gambling that your generic resume will somehow sneak past both the robots and the real people. Spoiler alert: It probably won’t.

  • If you want to personalize your resume, make a cool design, rearrange sections, add your side projects or portfolio-that’s all super tough or just plain not available. For folks like me who wanted a sleek, personalized resume for tech jobs or creative gigs, I just couldn’t get what I needed from their templates. It works okay if you’re in a hurry, but if you want to stand out or switch careers, it’s honestly not enough.

“Totally Free” Hidden Costs (What They Don’t Tell You)

  • Here’s the thing: If something is completely free, the company’s gotta make money somewhere. Resume.com will hit you with a pile of “helpful” emails, pushes you to create job search accounts, and might even share your data with their partners or job boards. Every time I used it, I started getting promo stuff and never really knew where my info was ending up-privacy buffs, take note!

  • And their support? Good luck. You can read some basic FAQs if you’re confused, but if your resume doesn’t download right before a big application is due, you’re kinda on your own. No live chat, no speedy replies-just generic help docs. It’s risky if you’re serious about landing a job fast.

The Real Price: Your Time, Effort, and Maybe Even Your Data

  • Resume.com doesn’t have AI-powered features like better platforms do. There’s no “make this bullet stronger” auto-suggestion, no instant achievement quantifier, no “optimize for X job” button. You have to figure it all out on your own, which, if you’re new to resumes, is way harder than it sounds.

  • Since there’s no monthly payment, you might think it’s saving you money, but after spending hours tweaking and still ending up with a bland, non-optimized resume, you realize the real cost is wasted time. Plus, if they ever shut down, add a paywall, or just remove features, you could lose access to your stuff without warning-that’s the catch with “free forever” sites.


Here's what I’ve learned after banging my head against Resume.com for a while…

  • It may look like a cheap or easy way to do your resume, but you end up paying for it in other ways-like missed job calls or data privacy headaches.

  • There are way better options, and they’re affordable too.

  • ResumeJudge is my go-to because it doesn’t just build resumes-it actually scans your resume with ATS, gives you a real competitiveness score, tells you what keywords you’re missing, and even lets you optimize everything in one click. Super easy.

  • Best part? You pay just $14 once for 50 lifetime scans-there’s no subscription, no monthly “credit refill,” and your credits never, ever expire. Use ‘em whenever you want, for whatever job-no pressure.

  • Want to see how Resume.com stacks up head to head against ResumeJudge? Jump to the section below.


What are some Resume.com alternatives?

So you’ve seen what Resume.com can do (and what it can’t). But before you settle, let’s check out some other options. Here’s my top pick:

#1 - Resume.com vs ResumeJudge

  • What’s the same: Both Resume.com and ResumeJudge help you whip up a resume fast, with templates and easy editing. You can download your resume in different formats and get started for free.

  • Why ResumeJudge is better:

    • Real ATS checks, not just a pretty page. ResumeJudge actually scans your resume like those job robots (ATS) do, so you know if your resume will get seen by a real person or just tossed in the trash. It tells you what’s missing and how to fix it, not just “looks good!”
    • One-click fixes for real jobs. You can paste in the job you want, and ResumeJudge will instantly tweak your resume to match it. No more guessing what words to use or what to change - it does the heavy lifting for you.
    • Templates that actually work for real jobs. The designs look sharp and are made to get past those picky job filters. You get modern, simple, and pro styles that won’t mess up when you upload them.
    • Pay once, use forever. Buy credits once and they never expire. No sneaky monthly charges or losing what you paid for. Super chill.
    • Support that actually helps. If you get stuck, real people answer your questions. No robots, no waiting forever, just actual help.
  • Where Resume.com is better:

    • Totally free for basic stuff: If you just want a super simple resume, fast, and don’t care about fancy features or support, Resume.com is free and gets the job done.

But honestly? If you want your resume to actually get noticed and not just look like everyone else’s, ResumeJudge is the way to go. It’s smarter, easier, and you don’t have to worry about weird charges or your info being used for ads. I’d pick ResumeJudge every time.

#2 - Resume.com vs ResumeIO

  • What’s the same: Both Resume.com and Resume.io are online tools where you can make a resume in your web browser without having to download any special software. You pick a template, fill in your info, and spit out a new resume in minutes. Super easy, even if you’ve never made a resume before.

  • Where Resume.io is better:

    • Way more templates and features: Resume.io just gives you more-real templates, smart tools, and “pro” features like AI writing help and tips for getting past robots (ATS). You'll look way fancier and more pro if you use theirs.
    • Safer with your info: They use tight security (256-bit encryption), and they're upfront about how they'll protect what you upload. That makes me feel way less nervous about giving my info.
    • Helpful support and extras: Resume.io actually answers your questions and has extra tools for cover letters and LinkedIn stuff. If you want to go the extra mile, they've got your back.
  • Where Resume.com is better:

    • Totally free, no catch: You don’t pay anything, and you can download your resume in different formats (Word, PDF, whatever) without hitting a paywall. Great when you need something quick and don’t wanna bust out your wallet.
  • My take? If you want super simple, super quick, and absolutely no bill ever, Resume.com totally works. But if you want your resume to look special (and actually have people read it), Resume.io is the one I'd pick-just because you actually get more help and won't get frustrated by missing or broken stuff.

#3 - Resume.com vs MyPerfectResume

  • What’s the same: Both Resume.com and MyPerfectResume help you make resumes online using templates. You just fill in your info and download the final version-usually as a PDF or Word file. Both are pretty easy to start with, and you don’t have to be a tech wizard.

  • Where MyPerfectResume is better:

    • Fancier tools: MyPerfectResume gives smart tips, expert writing help, and automatic feedback to fix up your resume and make it shine.
    • Extras included: You also get stuff like cover letter builders, interview prep tools, and even a way to post your resume online with your own special link.
    • Design choices: There’s a bigger selection of templates and styles, so you can really make your resume look unique.
  • Where Resume.com is better:

    • It’s totally free: You don’t have to pay anything-not now, not later-to create and download your resume.
    • Super simple: The site is easy to figure out and lets you make a basic resume fast, which is handy if you’re in a hurry or don’t need anything too fancy.
  • Pricing: Resume.com is completely free for resumes, while MyPerfectResume has a paywall-think $2.95 for a 14-day trial, then monthly charges after that, especially if you want to download your work in Word or PDF.

So here’s the bottom line: If you just want a quick, no-fuss, totally free resume, Resume.com does the job. But if you want extra tools to help you really stand out-and you don’t mind paying a couple bucks-MyPerfectResume is better for leveling up your application.


Is Resume.com Worth It?

Jim Carry saying No

Short answer – Honestly? Not really!

Here's why:

  • Reason #1: Customer Service is Basically Nonexistent: If you ever get stuck or need a refund, don’t expect any real help. Their support is so bad, you’re more likely to get ignored than to actually get an answer.

  • Reason #2: Pricey Subscription Traps: Resume.com locks you into high monthly charges, and if you don’t use your credits in time-poof, they’re gone. So you end up paying too much for stuff you don’t even get to use.

  • Reason #3: Sneaky and Weird Charges: Some people get billed even after canceling. I’ve even seen stories where folks get charged for random extras they never agreed to. That's just straight up shady.

Here's a review by Artur NL discussing issues with the website:

"Website is not working correctly. They are charging for no reason 75 euro per month. Highly not recommend, scammers."

― Artur NL

So what do you do if Resume.com isn’t worth your cash?

Honestly, my go-to is ResumeJudge because it actually fixes every single thing Resume.com gets wrong.

ResumeJudge dashboard.

Here’s why I like ResumeJudge way more:

  • #1 Different Resumes for Different People: ResumeJudge doesn’t just slap together generic templates. It customizes everything-whether you’re a student, a professional, or someone super specialized. It’s way smarter than just filling in a blank form.

  • #2 You Keep Your Credits Forever: Any credits you buy on ResumeJudge stay with you. They don’t expire at the end of the month so you only pay when you actually need more.

  • #3 You Get REAL Support: The folks at ResumeJudge actually care. If you ask for help, you get a real answer from a real person fast. No automated bots, no waiting days for nothing.

  • #4 Actually Understands How Resumes Work: ResumeJudge is made by engineers who really know how ATS (the software recruiters use) checks resumes. So their tools focus on stuff that actually matters, like keywords and formatting that won’t get your resume thrown out before a real person sees it. Everything you need is all in one place-no switching between five different sites.

That’s it! Hopefully now you know what Resume.com is really like-and you don’t waste your time or money. Want to try ResumeJudge? Head to their site or start your 10-scan free trial. You don’t need a credit card or your phone number-just your email to get started.

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